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TERMS & CONDITIONS

Cancellation and amendment policy

Cancellation by client

Cancellations by the client before 14 days prior to the uplift commencing are refundable minus a £5 fee. Cancellations within 14 days of the uplift are non-refundable, however the booking can transferred to another rider free of charge up to 48 before the uplift.

 

Cancellation by Caersws Bike Park Ltd 

In all circumstances, Caersws Bike Park Ltd will endeavour to make sure your day goes ahead as planned. In the unforeseen event of an Uplift we will refund 100%.

 

The Unexpected

Occasionally we may be required to cancel the uplift at short notice for operational or safety reasons (e.g. snow/ice/fallen trees, high winds). Should this situation arise we aim give as much notice as possible.

 

Minimum numbers 

We require a minimum number of riders in order to run the day and reserve the right to cancel the uplift if the minimum number is not reached. A full refund will be given in such circumstances and Caersws Bike Park Ltd cannot accept liability for any additional costs incurred.

 

Rider name changes

Please inform us which rider is being replaced. The full name of their replacement along with their email, phone number and emergency contact number. 

 

General terms and conditions

  • All bookings made online will be charged to your account at the time you make your booking. You will receive a confirmation email.

  • From time to time some trails may have to be closed for routine maintenance work - we will try and give you the most up to date information of any closures on the day of your uplift however this cannot always be guaranteed.

  • Full-face helmets are mandatory. If you do not wear one whilst riding, you will be asked to forfeit your uplift pass, with no refund.

  • Caersws Bike Park Ltd take no responsibility for any items left unattended and strongly advise against bringing valuables with you.

  • It is your responsibility to ensure your bike is securely loaded on the uplift, any questions please ask.

  • Caersws Bike Park Ltd determines an adult as over 18 years old.

  • Caersws Bike Park Ltd reserves the right to change their Terms and Conditions at any time.

 

Children/young riders

Children aged 16 years and under must always be accompanied by an adult (over 18). If a booking is made for a person under the age of 16 you must notify Caersws Bike Park Ltd as you book, notifying us of who will be accompanying them. A parent or guardian will be required to sign an acceptance of risk form upon arrival.

 

Acceptance of Risk

YOU ARE ABOUT TO TAKE PART IN A HIGH-RISK ACTIVITY. YOU WILL MINIMISE THIS RISK BY FOLLOWING THE SAFETY RULES AND ADVICE IN THE MOUNTAIN BIKERS RESPONSIBILITY CODE AND THE MOUNTAIN BIKE AND EQUIPMENT CHECKLIST. IF YOU DON’T FOLLOW THE SAFETY RULES AND ADVICE YOU INCREASE THE LIKLEHOOD OF A SERIOUS ACCIDENT, WHICH COULD BE FATAL.

 

  • I understand that Mountain Biking is dangerous and includes substantial obstacles, which can be physically testing. I accept that there is a risk of injury and death when undertaking such activities.

  • I understand that I must wear a full-face helmet and knee pads at all times and that a full-face helmet, eye protection, body armour and gloves are highly recommended.

  • I agree that I will follow the Mountain Bikers Responsibility Code at all times

  • I agree to check my bike and equipment as per the Mountain Bike and Equipment Checklist at the start of the day, before each run and after any crash.

  • In the unlikely event of an accident, or loss or damage to my personal effects, I acknowledge that the company, its sponsors and any associated parties will not be liable for any direct or indirect loss, damage or injury arising from or in connection with the uplift.

  • I certify that to the best of my knowledge I do not have a medical condition which might have the effect of making it more likely that I be involved in an incident, which could result in injury to myself or to others.

 

We reserve the right to modify these policies at any time, so please review them frequently. Changes and clarifications will take effect immediately upon their posting on the website.

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